Voice AI for enterprise

Build Voice AI. Wired Into Your Systems.

Build agents for support, training and outbound. Connect your CRM and ticketing by custom API tools and MCP, and see every call in one dashboard.

Book a Scoping Call See what you can build
Custom API and MCP integrations
Priority support
Scoped before you commit
NovaReps dashboard showing inbound and outbound calls, voice minutes, bookings and a seven day call volume chart
Live call
Support agent
Account foundMCP
Your API called200 OK
Access loggedAudit

5
language model providers to choose from
4
voice providers to choose from
2
carriers: your own Twilio or Telnyx
3
channels: inbound calls, outbound calls and your website

What teams build

Pick the Job. Connect Your Systems.

Each agent reads from and writes to the tools your team already runs.

External customer support agent

Answers inbound calls, looks up order and account data in your systems, and hands off to your team with the full transcript.

See support agents

Internal training agent

Role plays sales calls and support scenarios with new hires, so managers see where each person needs practice.

See training agents

Outbound qualification

Calls new leads within minutes and applies your script. Calling hour windows, Do Not Call lists, daily caps and a kill switch are built in.

IT and HR helpdesk line

Answers repeat internal questions by phone from your knowledge base and opens tickets through your own API.

Booking and reminders

Books into Google or Microsoft calendars, texts reminders and follows up on no shows.

Voice on your website

Embed the website voice widget so visitors can talk to the same agent that answers your phones.

See website voice

What you get

More Than a Dashboard Login

Enterprise accounts get hands on help from the team that builds the platform.

Your stack, integrated

Connect the systems your agents read from and write to with custom API tools and MCP servers. If you need a capability the platform does not have yet, our team can add it.

Priority support

A named contact, faster responses and a direct channel for launch week and after.

Your keys or managed minutes

Bring your own AI and voice keys so call traffic runs under provider accounts your security team already approved. Or use managed minutes and skip the setup.

One dashboard for every team

Each team or business unit gets its own account. You see every call, transcript and summary in one place.

Your brand only

A white label portal, domain and emails when customers or teams should only see your name.

Limits and rollout agreed up front

Call volume, concurrency and rollout stages are set with you, with an onboarding plan for each team.

Controls

Controls Your Security Team Can Review

Security reviews and compliance requirements are scoped with you before you commit.

  1. Carrier isolation
    Each team or client runs on its own carrier subaccount.
  2. Outbound safety stack
    Calling hours, Do Not Call lists, cooldowns and a kill switch.
  3. Export and deletion
    Export call data or delete an account on request.
  4. Access audit trail
    Staff access to personal data is logged.

Your systems stay in the loop

Every Call Event Lands in Your Stack

Webhooks send call events to your CRM, helpdesk or data warehouse as they happen.

  • Every event arrives in the same envelope: id, type, api_version and data.object.
  • Each request is signed so your server can verify it came from NovaReps.
  • Subscribe each endpoint to the events it needs.
POST your-endpoint call.completed
X-Webhook-Signature: t=1791297128,v1=<hmac_sha256>
{
  "id": "evt_8f2c1a9d03b7",
  "type": "call.completed",
  "api_version": "2026-04-07",
  "created_at": "2026-10-06T14:32:08+00:00",
  "data": {
    "object": {
      "id": 48213,
      "direction": "inbound",
      "status": "completed",
      "duration_seconds": 186,
      "summary": "Caller asked about delivery, address updated.",
      "appointment_booked": false,
      "agent_id": 12
    }
  }
}
Example payload. Values are illustrative.

How it works

From First Call to Live Agent in Three Steps

Self serve from the first day. Our team adds what is missing.

  1. Step 1

    Build your first agent

    Start on the platform, build an agent yourself and place test calls.

  2. Step 2

    Tell us what is missing

    Share the systems, limits and support terms you need. You get a written scope and timeline.

  3. Step 3

    Launch with your team

    We add the capability, you test it on real calls, then move the agent live.

Book a Scoping Call

Frequently Asked Questions

Can NovaReps connect to our CRM, ticketing and internal systems?
Yes. Agents can call your APIs live during a conversation and connect to MCP servers. If you need a capability the platform does not have yet, our team can add it.
What about security and compliance requirements?
Needs differ by team. Share yours on the scoping call and we will tell you plainly what is available now and what can be arranged before you commit.
Can we white label it?
Yes. Your domain, logo, portal and emails can carry only your brand. See the agency page for how white label works.
Do we need our own phone carrier account?
You can bring your own Twilio or Telnyx account so numbers stay yours, and each client or team gets its own isolated subaccount.
How long does a custom rollout take?
A simple agent can be live in under 15 minutes. New capabilities are scoped on the call and you receive a timeline in writing.
What does enterprise cost?
Enterprise plans are priced on volume and scope, and you get a written quote after the scoping call. Self serve plans are listed on the pricing page.

Tell us what your agents
need to connect to.

A person replies by email. No commitment to talk.

Book a Scoping Call See self serve plans